About Us

Our Story

With a vision for uncompromising quality care, Paul Eschbach founded Behavior Therapy International in 2015. His passion for growth and fostering individual achievement through the application of the science of behavior analysis laid the foundation of the company we now call BTI. Since 2015, BTI continues to organically grow into a life-changing, goal-oriented organization. We have had the honor of serving the community with integrity since our first behavioral assessment and look forward to many more!

Behavior Therapy International serves clients in Cumberland, Dauphin, Lebanon, and York counties. Our services extend outside the walls of our office and into the homes, schools, centers, and communities of Central Pennsylvania. Our newly renovated home base for staff and West Shore Center are located just across the Susquehanna River from the Harrisburg Capitol in Wormleysburg, Pennsylvania!

Mission

“Deliver fun, compassionate, and high-quality Applied Behavior Analysis services.”

At BTI, we adhere to a collective mentality that we are a team working together to improve the overall quality of life for clients. Every intervention, treatment goal, and conversation are grounded in our desire to see change. From first words to program graduations, it is our greatest joy to encourage and support clients as they achieve their goals.

At BTI, we believe that staff deserve to be poured into as people and professionals. Staff are able to think critically, challenge policies, and pursue their passions within work. We hold that connecting staff and upholding mutual respect among members creates a fun, enjoyable workplace. We believe that keeping high clinical standards creates reinforcing client outcomes.

Vision

To create a diverse and inclusive workplace, where each person’s gifts can be used to support the children and families we work with. We value differing perspectives and lived experiences as they translate into the therapy we provide. We are committed to high-quality services and believe that diversity and inclusion are fundamental to quality.

BTI will demonstrate its commitment to diversity through its actions. Listed below are some of the ways we will demonstrate our commitment.

Recruiting – We will recruit and hire diverse candidates when seeking new talent.

Workplace Culture – BTI requires all staff to complete annual trainings on diversity, inclusion, and cultural sensitivity.

Values

Quality.

Since our founding, BTI has been committed to providing the highest quality ABA services, ensuring that our clients and their families receive meaningful, evidence-based support tailored to their needs.

Compassion.

At the heart of BTI’s mission is a deep empathy for the lived experiences of our clients. Compassion means listening to and honoring their voices, ensuring that our care is not only effective but also kind, respectful, and trauma-informed.

Growth.

Growth reflects our dedication to lifelong learning, innovation, and creating opportunities for both our team and the individuals we serve.

Commitment to Quality

**Behavior Analyst Certification Board (BACB)**

As a provider of Applied Behavior Analysis (ABA) therapy, BTI is committed to following the guidelines set by the Behavior Analyst Certification Board (BACB). The BACB provides staff with a strict code of ethics and a list of topics in which they are expected to be competent (BCBA , RBT) . BTI regularly evaluates our practices and procedures to make sure that both what we teach our staff and what our staff do are in alignment with BACB standards.

**Behavioral Health Center of Excellence (BHCOE)**

The Behavioral Health Center of Excellence (BHCOE) is an international accrediting body that holds ABA businesses accountable to high ethical, clinical, and business standards. These standards have gone through rigorous review and meet National Standards Institute (ANSI) requirements. BHCOE accreditation is only granted to agencies after an agency has passed both clinical and business reviews and demonstrated dedication to continuous improvement as a business.
BTI has been a BHCOE accredited organization since 2019. Most recently, BTI received a two-year accreditation effective until 2022!

**Research**

BTI is regularly conducting research as science is foundational to the correct application of Applied Behavior Analysis. In partnership with other institutions, BTI has completed various studies.
Previously, we conducted the following research:
**An Evaluation of Using PEAK Assessment and Curriculum on Client Outcomes and Learning Speed**
**The Good Behavior Game as a Strategy to Decrease Class Wide Disruptions**
**Toward and Apprenticeship Model of Training: Using Competency-Based Approaches in Training Direct Line Staff**
**A Comparison of Lottery Systems and Immediate Feedback on Staff Timesheet Behavior**

**Quality Assurance**

To ensure that we are providing the highest quality services, BTI developed a state-of-the-art quality assurance program used company wide. In this program, special metrics were developed and data is regularly collected to inform of any needed changes to maintain service excellence. Some (not all) of the metrics we review are:

On-Site Reviews – A member of our QA team will see each client every quarter as services are being delivered. We use this time to offer collaboration on cases and to assess the skillset of every clinician at BTI. When we see needs for improvement in skillsets during our on-site reviews, we address them and provide ongoing coaching and support to the staff member.

Record Reviews – Individual record reviews are conducted each month to ensure that best practices are being followed and that each client has a complete record available at any time.

Caregiver Satisfaction – Satisfaction data is collected regularly throughout the calendar year. This data is analyzed in real time to inform the QA team of areas that need immediate focus.

Compliance with Regulations – BTI complies with all regulations required by the state, the BACB, and the BHCOE. We review our practices regularly and make changes to how we operate or how we train staff as needed.

Assessment of Outcomes – As part of our treatment process, each client has data tracked throughout service delivery and reviewed, at least, every 6 months. We use this data to ensure that all clients at BTI are making meaningful outcomes. When needed, this data is used to evaluate our trainings, supervision standards, quality of coaching, and many other important topics.

**Training**

BTI loves training! In fact, we love training so much that last year we provided our staff over 2,000 hours of training! Did you know that as an Authorized Continuing Education (ACE) provider from the BACB, BTI’s trainings are available to the community? Be sure to follow us on Facebook to stay up to date on upcoming trainings!
In addition to the 3-4 weeks of initial training that all new clinical staff receive, BTI developed two unique, advanced training curriculums - Behavior Analyst Assistant and Senior RBT- to teach staff everything they need to know about ABA. While this degree of training is not required by any board, we want to make sure our staff have the knowledge and experience to succeed!

Accreditations

Meet the Team

Paul Eschbach, MS, BCBA, LBS

Owner, Founder
”Chief Meeting Avoider”
Gerald Everette, MA, BCBA, LBS

Executive Director, Ethics Officer
”Master Typer”
Elizabeth Campbell, MA, BCBA, LBS

Clinical Director, West Shore Center Manager
”My dogs aren’t spoiled, just well trained”
Summer Field MS, BCBA, LBS

Director of Quality Assurance and Training
“Be the reason why people believe in beautiful souls, kind hearts, and good energy"
Elizabeth Wolfgang, M.Ed., BCBA, LBS

Assistant Clinical Director
”Coffee Enthusiast”
Jacque Duchow, MA, BCBA, LBS

Assistant Clinical Director
“Do your best and leave the rest”
Jeremy DaShiell, MA, BCBA, LBS

Senior BCBA
”Resident Reinforcer”
Amber Stewart, MS, BCBA, LBS

Behavior Analyst
“Live everyday like it’s your last”
Briana Gordon, MA, BCBA, LBS

Behavior Analyst
”Peace, love, and data”
Hilary Auker, M.Ed., BCBA, LBS

Behavior Analyst
“Can I do research on that?! Really, I want to research it”
Katie Zerby, M.Ed., BCBA, LBS

Behavior Analyst
Kelly Vaughn, MA, BCBA, LBS

Behavior Analyst
“Pairing is Caring”
Ngozi Nzeribe, MS, BCBA, LBS

Behavior Analyst
“There is no behavior without a history of reinforcement.”
Vanessa Zapata, MA, BCBA, LBS

Behavior Analyst
“We’re all still learning”
Gina Curtis, MEd, MA, BCBA, LBS,

Behavior Analyst
Scott Blackledge, MA, BCBA, LBS

Behavior Analyst
”Sarcasm Aficionado”
Molly Leitzell, MA, LBS

Behavior Analyst Assistant
“Bravo! 👏”
Jennifer Abel, MA, LBS

Behavior Analyst Assistant
“Creating change, I awaken myself to possibilities”
Tanya Merriam, MA, LBS

Behavior Analyst Assistant
”I beat cats in UNO”
Alexa Moran, MA, LBS

Behavior Analyst Assistant
Christine Zeiders, MS, LBS

Behavior Analyst Assistant
Brandee Zablotsky, MA, LBS

Behavior Analyst Assistant
"Throw kindness around like confetti"
Bryan Lopez, RBT

Talent Engagement Supervisor
”People are my kind of people”
Taylor Haring, RBT

Quality Assurance Supervisor
”Can I pet your dog?”
Jackie Walak, M.Ed, RBT

Clinical Training Coordinator
Ange Kiphorn

Credentialing Specialist
”Running on Iced Coffee and Compliance”
Kate Clark

Admissions & Authorization Specialist
”Sipping on coffee & soaking up sunshine”
Mark Spochart

Director of Finance
”Numbers Dude”
Cherie Pepperman

Client Financial Specialist
”Loves to help with this and that”
Elizabeth Sanchez

Revenue Cycle Specialist
”Quote loading…”
Jody Zavacky

Payroll & Bookkeeping Specialist
”Tea-riffic Email Wizard”
Nicole Davis

Technology Coordinator
”Have you tried turning it off and on again?”